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Cases arising from the Post Office Horizon IT Scandal

Effective dispute resolution, with a deep understanding and better solutions.

Cases arising from the Post Office Horizon IT Scandal

What began as a concealed technical failure in the Horizon IT system installed by the Post Office became the UK's largest miscarriage of justice. Livingstone Brown remains committed to the fight for justice by supporting those affected in Scotland by the Post Office Horizon IT Scandal.

Our Specialist Litigation Team is uniquely placed to advise clients affected by the scandal in Scotland, having successfully represented one of the first subpostmasters to have her conviction overturned in the criminal appeal court in Scotland and having represented the Scottish experience in the Post Office Horizon IT Public Inquiry. Since then, the team has been intrinsically involved in seeking compensation for those in Scotland who have suffered loss at the hands of the Post Office.

If you or someone you know was criminally convicted on the basis of faulty Horizon IT evidence or affected in any way by the scandal, you may be entitled to compensation.

There are number of compensation schemes run by the Post Office and UK Government which, depending on how you were impacted, could help in ensuring your recompense, including:

  • Horizon Shortfall Scheme & Horizon Shortfall Scheme Appeals
  • Horizon Conviction Redress Scheme

Horizon Shortfall Scheme & Horizon Shortfall Scheme Appeals

The Horizon Shortfall Scheme (formerly known as the Historical Shortfall Scheme), was created by the Post Office as a means of compensating those subpostmasters who repaid financial discrepancies shown by faulty versions of the Horizon IT system which was installed in branch.

If you have required to reimburse Post Office as a result of experiencing shortfalls and discrepancies with the Horizon IT system, you may be able to make a claim for compensation of your losses through the Horizon Shortfall Scheme.

Similarly, if you have already settled your claim under the Horizon Shortfall Scheme, you may still be eligible to appeal your settlement and seek greater compensation under the new Horizon Shortfall Scheme Appeals process which is administered by the UK Government’s Department of Business and Trade.

Horizon Convictions Redress Scheme

The Horizon Convictions Redress Scheme was established following the enactment of the Post Office (Horizon System) Offences Act 2024 and the Post Office (Horizon System) Offences (Scotland) Act 2024 (commonly known as the ‘mass exoneration legislation’) which enables those criminally convicted due to reliance on faulty Horizon IT evidence to have their criminal convictions quashed without the requirement of seeking to appeal to the criminal appeal court.

Those who have had their convictions quashed by this mass exoneration legislation are thereafter eligible to claim financial compensation for the losses associated with their wrongful convictions under the Horizon Conviction Redress Scheme which is administered by the UK Government’s Department of Business and Trade.

Contact our Specialist Litigation Team   

We are invested in the fight for justice for subpostmasters in Scotland. Our solicitors take time and care to identify and pursue the most effective legal remedy for subpostmasters who have suffered loss or hardship at the hands of the Post Office. 

Eligibility requirements and deadlines do, however, apply, so contact our Specialist Litigation Team without delay on 0141 429 8166 or complete our online enquiry form

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Livingstone Brown is a leading firm of Scottish solicitors. Based in Glasgow, but dealing with cases around the country, the firm has been at the forefront of legal service provision for over thirty years.

If you have a legal problem, getting good quality legal information at the earliest stage can be invaluable. The firm offers a free initial enquiry service; all you have to do is call in, telephone, or e-mail. You won't be charged for your enquiry; we'll let you know by return whether we can help, what we can do, and how much it's likely to cost. We can also offer legal aid where available.

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Led by former senior partner Gerard Brown CBE, who continues as a consultant, the firm has built up an enviable reputation for quality of service and client care.

The firm has won various awards over the years. In the 2019 edition of the prestigious Legal 500 rankings Livingstone Brown was ranked as a 'top-tier' firm for general criminal work, and is also recommended for fraud cases. Stuart Munro and Gerard Brown were named as 'Recommended Lawyers'. In the Chambers directory the firm has a Band 1 ranking for criminal work, and Stuart Munro is a ranked financial crime lawyer. The firm was named Criminal Defence Firm of the Year and Family Law Team of the Year at the Scottish Legal Awards 2019.

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